Privacy Policy

1. Introduction

Native UpnHost ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nativeupnhost.com (the "Service") operated by Native UpnHost.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or sign up for our services
• Subscribe to our newsletter or marketing communications
• Use our hosting cost calculator
• Contact us with inquiries or support requests
• Participate in surveys or promotional activities

This personal information may include:

• Name (first and last name)
• Email address
• Phone number
• Website or business information
• Hosting preferences and requirements

2.2 Automatically Collected Information

When you visit our Service, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring URLs and exit pages
• Pages viewed and time spent on pages
• Device identifiers and mobile network information

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about visitors and visits to our Service. For detailed information about our cookie practices, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service
• Process and complete transactions and send related information
• Provide customer support and respond to inquiries
• Send administrative information, updates, and security alerts
• Personalize your experience and provide customized content
• Improve our Service and develop new features
• Conduct research and analytics to understand user behavior
• Send marketing communications (with your consent)
• Prevent fraud and ensure security of our Service
• Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our Service, conducting business, or serving users. These parties are contractually obligated to keep your information confidential and secure.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or others, including exchanging information for fraud protection and credit risk reduction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Regular staff training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Portability: You can request a copy of your data in a machine-readable format
• Objection: You can object to our processing of your personal information
• Restriction: You can request that we restrict the processing of your information

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and include appropriate safeguards to protect your information.

9. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Privacy Policy.

12. Contact Information

13. Effective Date

This Privacy Policy is effective as of December 15, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.